GOT QUESTIONS?

NO WORRIES. WE GOT THE ANSWERS.

 

what to wear to pilates?

No shoes are allowed during Pilates; grip socks are welcome if you prefer such over going barefoot

Your clothes should be comfortable enough allowing you to move and stretch fully

“Loose is ok, baggy is not” - To make sure you are in alignment and your muscles are engaged our instructors should be able to see your body well enough

Please avoid large/long accessories/jewelry and strong fragrances (we provide safe storage for your personal items)


what should I bring to the studio?

We provide everything during each session. Bring a smile and your beautiful self!


am i able to attend class if i have an injury?

We ask you make it known to each instructor prior to starting class of any injury; or if you are recovering from one. All instructors are trained and certified to accommodate/assist you in case you have an injury by providing modifications to exercises in order for you to be safe and still participate in a class.

To ensure your safety we strongly recommend signing up for a private session in order to have an instructor assess your needs.

Please be aware each situation is assessed individually, each instructor will assess and advise on appropriate modifications and overall participation to guarantee your safety. 

 

how long are group classes?

All group classes  are 50 minutes*

*certain exceptions may apply. schedule will always reflect up to date class time length

 

how many spots are in a class?

Our Pilates equipment classes are able to accommodate 6 people total


do you offer showers or changing rooms?

We do not have changing rooms but you are welcome to change in our bathroom. We provide safe storage for your personal belongings while you are at the studio.

Even though we do not have showers at our location - keep in mind most of the workouts are low cardio.

If you need to freshen up after or prep before class, we provide necessities such as dry shampoo, deodorant, makeup remover, feminine hygiene products, hair ties and bobby pins, lotion, mouthwash, eyelash brushes, combs & hair brushes & more. Your comfort and fabulousness comes first! 

 


what is a duet session?

A duet session is similar to a private but has two people instead plus an instructor. 

You can book a duet session with someone you know OR book one individually where you will participate in a class with another person. This is a great option if you wish to attend with your workout buddy. We heart your recommendations and will reward you for referrals aka bribery. We have some referral cards at the studio for you to grab and pass along 


do you allow cell phones in class?

We prohibit cell phone use during class and ask you turn your phones on silent. Pilates is a mind body workout therefore we want to make sure you are actively engaged with minimum distractions.

If you must attend to an emergency, please quietly excuses yourself and make sure to step outside classroom area if needed. 


what is your late policy?

WE STRONGLY SUGGEST ARRIVING TO CLASS 10 MINUTES EARLY

PLEASE MAKE SURE TO ATTEND CLASS NO LATER THAN 10 MINUTES AFTER SCHEDULED START TIME. STUDENTS THAT ARRIVE 10 MINUTES INTO THE CLASS WILL NOT BE ALLOWED TO ATTEND CLASS*

THIS POLICY INSURES MINIMUM DISTRACTIONS TO CLASS AND ACCOMMODATES WAITLISTED CLIENTS AFTER 10 MINUTES OF TARDINESS

*a late fee will be applied 


what is your cancellation policy?

12-hour notice required for all cancellations on sessions and classes. cancellations within 12 hours will be charged a late-cancel fee of$15 (class)*

Failure to attend (no show / no call) a scheduled class/session will result in full charge for given class/session

Classes fill up quickly and we allow for a waitlist of clients in case of cancellations

Please be respectful of our staff and other guests  - cancel your reservation in a timely manner if you are unable to attend 

*private/duet session will be charged in full